Returns & Exchanges

At Ridge, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and original-condition fashion items. Whether you need a different size or a complete refund, our dedicated team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached, and include the packing slip provided in the portal.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location nearby.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5 to 7 business days.